Refund Policies

(Approved by the Executive Board at their meeting on Oct. 19, 2010

General Information for Council Activities and Events

1. All refund requests must be made in writing to the Des Plaines Valley Council, BSA, 811 W. Hillgrove, LaGrange, Illinois 60525.
2. All refund requests must clearly state the reason for not attending the event/activity. Refunds will be considered when cancellation is due to medical reasons, death in the family, or changes in work schedules.
3. An administrative charge of 10% or $5.00 (whichever is greater) will be deducted from all refunds.
4. No refunds will be given once an event/activity has begun.

Refund requests will be considered according to the following schedule

If the cancellation notice is received at least 60 days prior to the event/activity, then the Council will refund 100%, less an administrative charge of 10% or $5.00 (whichever is greater.)

If the cancellation notice is received at least 30 days prior to the event/activity, then the Council will refund 50%, less an administrative charge of 10% or $5.00 (whichever is greater.)

No refunds will be given if the cancellation notice is received less than 30 days prior to the event/activity.

Certain events/activities, such as National Jamborees or other special events, may have a refund policy different than the Council's policy above, in which case the refund policy for that event/activity will control. Please see the section below for National Events..

Refund Policy for National Events ( e.g. High Adventure Activities, National Jamboree

1. Deposits are non-refundable.
2. Money paid by the Council for equipment, services, or contracts entered into on behalf of participants will not be refunded.
3. If substitution for participation in the event has been secured, then a refund (less administrative charge, and less any fees incurred in connection with the substitution) may be made to the individual originally registered.

Refund Policy for Training Events

1. Refunds may be given until the earlier of (a) the close of registration for the training event, or (b) one week before the training event begins.
2. No refunds will be given once the course has begun. A multi-day training event "begins" on the first day.

Cancellation by Council: The Council reserves the right to cancel any activity, refuse any reservation, or close any camp or part of any camp, at any time. All enrollments, reservations, and deposits are made with the Council subject to this provision.

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This page was last modified on Wednesday, December 29, 2010 @ 11:46am